You don’t know your own processes
Your process looks fine on paper. But in reality, every stalled approval and skipped step is time and money that you might loose for no valid reason. Because what you think happens, and what is actually happening, are two different things. Today we are able to point to exactly where the gap is, so you can take that time and money back.
01
20 to 30% of annual revenue is lost to inefficient processes.
Source : IDC research
1 full workday a week lost by employees just searching for information they need to do their job.
Source: McKinsey research
43% average reduction in process bottlenecks once the real process gets mapped and mined
Source: AIMultiple analysis
02
2.4 days
Cycle time
37
Cases stuck
12
SLA breaches
87 %
ran as planned
on track
notable
Bottleneck / SLA breach
03
Exploration.
We pull the real event data and compare it.
Implementation.
We fix what's actually broken.
Optimization.
Dashboards track it from here on.
Analysis.
We map your process as it's meant to work.
We're workflow architects first. Process mining is one instrument in a system we've applied across manufacturing, healthcare, education, and finance.
Process mining sits inside AXIOM, our own methodology built on systems thinking, engineering principles, and academic research.
It is then analyzed and optimized through our custom-made process mining platform TESS.
Discover our Axiom FrameworkProcess mining sits inside AXIOM, our own methodology built on systems thinking, engineering principles, and academic research.
It is then analyzed and optimized through our custom-made process mining platform TESS.
04
Once the actual process becomes visible, a supposition turns into a proven fact. This changes how decisions regarding automation are made.
Facts instead of gut feeling
Instead of discussing assumptions from the process manual, all parties see the same figures from actual operations.
The right lever first
Automation starts exactly at the step that demonstrably takes the most time, not the one that happens to be the easiest.
Hidden detours become visible
Loops, queries and duplication of work do not appear in any organizational chart. In the mining model already.
Success can be proven
The same monitoring that shows the bottleneck will later also show whether the automation actually worked.
05
Without process mining
Decisions run on what people remember from the last audit. Bottlenecks surface when a client complains, not before.
With process mining
Decisions run on what people remember from the last audit. Bottlenecks surface when a client complains, not before.
Faster decisions: No more debating whose version of the process is right.
Real savings: Automation gets aimed at the step that costs the most, not the loudest complaint.
Ongoing visibility: Once it’s live, drift gets caught automatically.
06
Find out where your process actually stands
Thirty minutes, no slide deck. We look at one real process together.